Question Openedge Software Support

Newbie211

New Member
Hi everyone - I am evaluating different software platforms and I wanted to see how well OpenEdge compares to other offerings in the marketplace.

Curious to see how the company has done in terms of investing in the product - do they provide relevant updates to the software as well as support when needed?

Thanks!
 

Rob Fitzpatrick

ProgressTalk.com Sponsor
Yes. :)

This page will give you an idea of the frequency of updates, the product support life cycle, etc.:
OpenEdge Product Availability Guides and Life Cycle Guide - Wiki - OpenEdge General - Progress Community

As for support, as long as you are on a maintenance contract, you are supported, even after a release enters retired status. The support at that point is limited of course, but at least you don't hear "upgrade and then I'll help you."
 
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