Error DB went down Please help to find out RCA

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Mike

Moderator
Hi All,

Progress version:-9.1d 32 bit
Serve :-HP-AIX

Today we got db down suddenly. Please help me to find out root cause.

Here the log file:-

1:07:17 Usr 35: Logout by yxz1030c on /dev/pts/tEb. (453)
11:08:06 Usr 10: Login by xxf0302 on /dev/pts/tu. (452)
11:08:34 Usr 49: KILL signal received. (298)
11:08:34 Usr 49: Logout by ypjin on /dev/pts/tx. (453)
11:08:47 Usr 30: Login by ypjin on /dev/pts/tS. (452)
11:08:51 Usr 16: KILL signal received. (298)
11:08:51 Usr 16: Logout by ypjin on /dev/pts/th. (453)
11:09:31 Usr 13: HANGUP signal received. (562)
11:09:31 Usr 13: Logout by lxx0603 on /dev/pts/t3. (453)
11:09:56 Usr 39: Logout by djiang on /dev/pts/tvc. (453)
11:12:43 Usr 37: HANGUP signal received. (562)
11:12:43 Usr 37: Logout by hxr1014 on /dev/pts/tGb. (453)
11:14:39 Usr 44: Logout by yingxiax on /dev/pts/tac. (453)
11:14:51 Usr 13: Login by ypjin on /dev/pts/tx. (452)
11:21:13 Usr 16: Login by kxl0610 on /dev/pts/tF. (452)
11:30:49 Usr 48: Logout by xxz1206a on /dev/pts/tm. (453)
11:30:49 Usr 16: Logout by kxl0610 on /dev/pts/tF. (453)
11:30:49 Usr 11: Logout by fxz0101b on /dev/pts/tX. (453)
11:30:49 Usr 54: SYSTEM ERROR: muxfree 24 not owner. (3719) <<<<
11:30:49 Usr 54: ** Save file named core for analysis by Progress Software Corporation. (439)
11:30:49 Usr 54: Logout by kxl0610 on /dev/pts/txc. (453)
11:30:49 APW 5: Stopped. (2520)
11:30:49 BROKER 0: Begin ABNORMAL shutdown code 2 (2249)
11:30:49 Usr 9: Begin transaction backout. (2252)

11:30:49 Usr 12: Begin transaction backout. (2252)
11:30:49 Usr 10: Begin transaction backout. (2252)
11:30:49 Usr 9: Transaction backout completed. (2253)
11:30:49 Usr 17: Begin transaction backout. (2252)
11:30:49 Usr 36: Begin transaction backout. (2252)
11:30:49 Usr 27: Begin transaction backout. (2252)
11:30:49 Usr 13: Begin transaction backout. (2252)
11:30:49 Usr 36: Transaction backout completed. (2253)
11:30:49 Usr 27: Transaction backout completed. (2253)
11:30:49 Usr 13: Transaction backout completed. (2253)
11:30:49 Usr 42: Begin transaction backout. (2252)

with regards
Mike
 

Cringer

ProgressTalk.com Moderator
Staff member
This is not the right answer .Why this Progresstalk is for? Just for watching or asking questions?
Yes it's for asking questions, but it's also important to be able to help yourself first. All contributors here are volunteers giving up their own time to help others. We are not here to do the jobs you can do yourself, and are probably paid to do. If people aren't prepared to provide evidence of what they've researched already, then quite frankly, giving them the answer is not helping them. Please go ahead and read the KB articles in the Google search I linked and then come back if something is not clear, with a specific request to help understand what is not clear, and what you have already researched. If you are not able to do that, then answering your question is wasting everyone's time.
 

Mike

Moderator
Great answer Thank you so much its really very good answer . ((
Yes it's for asking questions, but it's also important to be able to help yourself first. All contributors here are volunteers giving up their own time to help others. We are not here to do the jobs you can do yourself, and are probably paid to do. If people aren't prepared to provide evidence of what they've researched already, then quite frankly, giving them the answer is not helping them. Please go ahead and read the KB articles in the Google search I linked and then come back if something is not clear, with a specific request to help understand what is not clear, and what you have already researched. If you are not able to do that, then answering your question is wasting everyone's time.

Yes it's for asking questions, but it's also important to be able to help yourself first. All contributors here are volunteers giving up their own time to help others. We are not here to do the jobs you can do yourself, and are probably paid to do. If people aren't prepared to provide evidence of what they've researched already, then quite frankly, giving them the answer is not helping them. Please go ahead and read the KB articles in the Google search I linked and then come back if something is not clear, with a specific request to help understand what is not clear, and what you have already researched. If you are not able to do that, then answering your question is wasting everyone's time.
 

Mike

Moderator
Really appreciated Great .
Yes it's for asking questions, but it's also important to be able to help yourself first. All contributors here are volunteers giving up their own time to help others. We are not here to do the jobs you can do yourself, and are probably paid to do. If people aren't prepared to provide evidence of what they've researched already, then quite frankly, giving them the answer is not helping them. Please go ahead and read the KB articles in the Google search I linked and then come back if something is not clear, with a specific request to help understand what is not clear, and what you have already researched. If you are not able to do that, then answering your question is wasting everyone's time.
ok thank you Cinger to letting me know
Sarcasm doesn't help. Now I'm even less inclined to help.
 
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