Open Credits issue

Chris Kelleher

Administrator
Staff member
Hi everyone.

Here is an Accounts Payable issue that is causing some discussion.

We have many suppliers in the system that we would like to delete.
Unfortunately we have many open credits out there which are preventing us
from deleting these suppliers. We have called QAD on this issue regarding
open credits in the system and the advice below was sent. What is causing
these open credits are vouchers with no corresponding debit transactions for
any supplier. We do not cut checks at our location - our corporate
headquarters do. Are there other companies out there that are having this
same issue? If you are that company, is the advise from QAD below what you
follow to resolve this issue?

Thanks
Angela

Goal: How to offset vouchers that have open, negative amount to pay
Fact: 2.3.1 Supplier Maintenance
Fact: advnmt.p
Fact: Credit voucher
Fact: MFG/PRO All Versions
Symptom: Unable to delete supplier records in 2.3.1 Supplier Maintenance
(advnmt.p)
Symptom: Open credit vouchers exist for suppliers
Symptom: Credit vouchers have been posted to GL
Symptom: Cannot delete supplier records when open transactions exist in the
system for those suppliers
Cause: Open transactions exist in the system for suppliers
Fix: All Accounts Payable records in the system must be closed for a
supplier before the address
record for that supplier can only be deleted. This includes all purchase
orders, vouchers and uncanceled checks

To clear out the open credits and delete the supplier records, use the
following steps:

1) Create a debit voucher in 28.1 Voucher Maintenance (apvomt.p) to offset
all of the open Credit vouchers
for that supplier.

2) Select the voucher in 28.9.4 Payment Selection - Automatic (appaup.p) or
28.9.5 Payment Selection -
Manual (appaup01.p). Run 28.9.6 Payment Selection Register (apparp.p) to
compare against 28.9.4 or 5
to verify that the net amount to pay for each supplier is = $0.00.

3) Pay the voucher in 28.9.9 Payment - Automatic Checks (apckprt.p) or
28.9.10 Payment - Manual Checks
(apmcmt.p).

4) Run 28.9.13 Check Cancellation Maintenance (apcrmt.p) to cancel the
"$0.00" checks.

5) Use menu 2.3.1 Supplier Maintenance (advnmt.p) to
manually delete the unwanted supplier records.
 
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