[progress Communities] [progress Openedge Abl] Forum Post: Application Crash After...

[Santhosh Reddy Agumamidi]

Company Name and Account Tier: Capita Business Services Ltd.- Tier 1 Mission Critical: No Severity: 2-Restricted Operations Case number: 00409772 Product: OpenEdge Studio Version: 11.6.3 Patch 13 Driver: Question: Application crashing when the customer migrated from 11.3 to 11.6.3. Applied patch 13. Still could not able to resolve the crashes. .net access_violation errors being generated in protrace. Current Product Behavior: Crashing multiple times a day. Mainly on machines with lower memory Expected Product Behavior: To work smooth Current Sales Situation: Customers' live databases are being affected. As customers' users are being kicked out multiple times a day He has the correct pdbfiles installed in his system as well. Below is the Protrace file generated : Progress OpenEdge Release 11.6 build 1408 SP03 TF13 on WINNT Startup parameters: -pf c:\progressx86\openedge\startup.pf,-cpinternal ISO8859-1,-cpstream ISO8859-1,-cpcoll Basic,-cpcase Basic,-d dmy,-numsep 44,-numdec 46,(end .pf),-basekey ini,-ininame \\Yhghm-oh13\openapp\Params\OH14Test\progress.ini,-pf \\Yhghm-oh13\openapp\Params\OH14Test\startupclientlog.pf,-db \\Yhghm-oh13\openapp\Code\OH14Test\sh\ihsh,-RO,-trig trig,-db OH14Test,-ld ih,-dt MSS,-Dsrv PRGRS_NATIVE_LOCKWAIT,50,qt_cache_size,50000,prgrs_prepcache,500,-Mm 4096,-d dmy,-yy 1950,-T w:\,-rand 2,-s 500,-dslog w:\datasrv.lg,-D 500,-IOEverywhere 1,-assemblies \\Yhghm-oh13\openapp\Code\OH14Test\ihlive\Assemblies,-noincrwarn,-rereadnolock,-clientlog c:\temp\clientlog.log,-logentrytypes DynObjects.UI,DynObjects.Class,DynObjects.DB,DynObjects.XML,DynObjects.Other,-logginglevel 3,(end .pf),-p ohstartup.p,-debugalert Exception code: C0000005 ACCESS_VIOLATION Fault address: 67CC7670 01:00086670 C:\Progressx86\OpenEdge\bin\prow32.dll Registers: EAX:00000000 EBX:142E298B ECX:00000000 EDX:142E29B0 ESI:2E302E36 EDI:00000000 CS:EIP:0023:67CC7670 SS:ESP:002B:004DDCB8 EBP:0E0A5E50 DS:002B ES:002B FS:0053 GS:002B Flags:00210293 Debugging dll: C:\Progressx86\OpenEdge\bin\DBGHELP.DLL Symbol Path: C:\Progressx86\OpenEdge\bin;c:\progressx86\openedge\pdbfiles Call Stack: Address Frame 67CC7670 004DDDE4 otmGetElemByNameAndType+C0 67F4F280 004DDE28 rnudf_findbyname+1140 67F50C74 004DDE5C rnoo4glGetElement+2E4 67F6BBD3 004DDE7C rnGetDispatchEntry+33 67C94D78 004DDEC0 fmoo4glGetAttr+3D8 67F567D6 004DDF08 rnproc_entry+2636 67F57EFF 004DDF2C rnwdatrx+2F 67CABE2F 004DDF38 fmEWDAX+F 67CAD010 004DDF90 fmeval+320 67F727DE 004DDFE4 rnasgsupersimple+1EE 67F94868 004DE04C rnexec_entry+2A8 67F9D8BC 004DE05C rninterpret+2C 67DE7172 004DE0A0 umeDispatchEvent+E92 681B9488 004DE118 wwRunDispatcher+1C8 67F1F2EE 004DE150 rnHandleExternalEvent+3FE 67F1F6E7 004DE194 rnHandleDotNetEvent+D7 68286FFE 004DE254 Progress::ClrBridge::rnProFromClr::HandleUIEvent+5E 65490156 004DE278 0003:00026156 C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\7582400666d289c016013ad0f6e0e3e6\mscorlib.ni.dll 0BEDB2D6 004DE2A0 0000:00000000 006FD0AF 004DE2D4 0000:00000000 0BEDB247 004DE2EC 0000:00000000 0F6410B2 004DE368 0000:00000000 10E88109 004DE37C 0000:00000000 10E87D79 004DE4E4 0000:00000000 63FAF0F4 004DE53C 0003:005BE0F4 C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\e51d6ee995ee947dd93edf385cdc9548\System.Windows.Forms.ni.dll 6431EE61 004DE590 0003:0092DE61 C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\e51d6ee995ee947dd93edf385cdc9548\System.Windows.Forms.ni.dll ** ABL Stack Trace ** --> luplace.w at line 5119 (\\Yhghm-oh13\openapp\Code\OH14Test\core\luplace.r) pr-getplace custcontp.p at line 18217 (\\Yhghm-oh13\openapp\Code\OH14Test\Updates\custcontp.r) pr-search ribbon at line 22640 (\\Yhghm-oh13\openapp\Code\OH14Test\Updates\ribbon.r) ultraToolbarsManager1_ToolClick ribbon at line 27038 (\\Yhghm-oh13\openapp\Code\OH14Test\Updates\ribbon.r) ohstartup.p at line 1208 (\\Yhghm-oh13\openapp\Code\OH14Test\core\ohstartup.r) Below is the program triggered which triggered this : 5116 /* Mike Fechner, Consultingwerk Ltd. 16 Jan 2012 5117 Rectangle that only contain buttons should be hidden. */ 5118 5119 ASSIGN cWinKitRectangles = Consultingwerk.Util.WidgetHelper:FindRectanglesSurroundingButtonsOnly 5120 (FRAME f-main:HANDLE) . 5121 5122 DO iWinKitRectangle = 1 TO NUM-ENTRIES (cWinKitRectangles): 5123 ASSIGN hWinKitRectangle = WIDGET-HANDLE (ENTRY (iWinKitRectangle, cWinKitRectangles)) 5124 5125 5126 hWinKitRectangle:HIDDEN = TRUE . I couldn't find any related articles about this. Any information of this why this issue is being caused ? To get more information about this case please go to: webappinternal.progress.com/.../caseView.action

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