Missing archive file during Progress installation?

[user3715001]

We are adding additional products to our existing Progress installation. We are installing Client Networking and Query/Results.

During the installation it gives us missing archive file and we click OK to abort the installation.

Missing archive file 4glcrypt and admrtchr
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We follow the steps in the below article

http://knowledgebase.progress.com/articles/Article/P10417

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