TomBascom
Curmudgeon
This might be relevant: http://www5.ncr.com/support/pcfiles/Retail/Solution/SoftwareCenter/RPSW4222.fix
This suggests to me that the printer might need a firmware update. But, again, I do not own this printer and I have no actual experience with it.
Code:
_____________________________________________________________________________________________________
NCR Retail Platform Software for Windows Fix File
Product ID: D370-0924-0100
Release: 4.2.2.2
_____________________________________________________________________________________________________
NOTICE
Copyright © 2004-2017 NCR Corporation
=====================================================================================================
Section 1.0 ---- New Features in this release
Section 2.0 ---- Fixes provided in this release
Section 3.0 ---- List of files updated in this release
Section 4.0 ---- Information from previous releases
=====================================================================================================
Section 1.0 ---- New Features in this release
=====================================================================================================
- Added support for printing large images in Grayscale printing. (RPSUPOS-1885)
- Added enhancement in 7199 Event Logging for Print Head Tracking. (RPSUPOS-1927)
- Added support for 6932 Keyboards. (RPSUPOS-2015)
- Added QR Barcode support in 7168 R1 Printer. (RPSUPOS-2025)
- Added Product ID 0x0964 for Scanner 4980/5680 in XML file. (RSM-7781)
- Added new option "Print Speed Mode" for 71xx printers in RSM LE. (RSM-7785)
- Added new entry "Use Application" with value 7 for "UserBarcodeWidthDefault". (RSM-7786)
- Added new option "Code128 ASCII Input" for 71xx printers in RSM LE. (RSM-7787)
. . .
Printer Fixes:
RPSUPOS-1825 - Fixed an issue where R6 printer printed an incorrect receipt.
RPSUPOS-1859 - Improved printing performance for R6 SCO Printers.
RPSUPOS-1871 - Fixed an issue where Code 128 Parsed Barcode is not Printing when trying to Print from
the Escape Sequences.
. . .
This suggests to me that the printer might need a firmware update. But, again, I do not own this printer and I have no actual experience with it.