[progress Communities] [progress Openedge Abl] Forum Post: Unexplained Database Crashes

[James Palmer]

Windows 2008 R2 Progress 10.2B08 VMWare environment Our client has reported that they are finding databases crashing on them from time to time. It's different databases and different times. Audit DB: [2016/06/03@06:46:40.489+0100] P-6584 T-6588 I WDOG 22: (2527) Disconnecting dead user 33. [2016/06/03@06:47:58.692+0100] P-13924 T-3848 I ABL 33: (452) Login by WH17 on CON:. [2016/06/03@06:47:58.696+0100] P-13924 T-3848 I ABL 33: (12699) Database audit Options: [2016/06/03@06:48:40.507+0100] P-6584 T-6588 I WDOG 22: (2527) Disconnecting dead user 35. [2016/06/03@06:49:21.512+0100] P-12836 T-17296 I ABL 35: (452) Login by WH17 on CON:. [2016/06/03@06:49:21.516+0100] P-12836 T-17296 I ABL 35: (12699) Database audit Options: [2016/06/03@06:49:50.507+0100] P-6584 T-6588 I WDOG 22: (2256) SYSTEM ERROR: User 33 died during microtransaction. [2016/06/03@06:49:50.507+0100] P-6584 T-6588 I WDOG 22: (2520) Stopped. and from the admin server log [03/06/16 06:49:50] [2] [Database] Error detected in config: l_idx40_audit.defaultconfiguration(15); attempting graceful shutdown. (8468) [03/06/16 06:49:51] [3] [Database] Abnormal communication failure for config: l_idx40_audit.defaultconfiguration (8490) [03/06/16 06:49:51] [2] [Database] In crash handler for config com.progress.juniper.admin.MProservJuniper@1a76eff . (8486) [03/06/16 06:49:51] [1] [Database] Configuration is exiting: l_idx40_audit.defaultconfiguration (7394) pws DB [2016/06/02@17:18:50.192+0100] P-7064 T-6212 I WDOG 22: (2523) User 30 died with 1 buffers locked. [2016/06/02@17:18:50.192+0100] P-7064 T-6212 I WDOG 22: (2520) Stopped. from the admin server log [02/06/16 17:18:50] [2] [Database] Error detected in config: l_idx40_pws.defaultconfiguration(16); attempting graceful shutdown. (8468) [02/06/16 17:18:51] [3] [Database] Abnormal communication failure for config: l_idx40_pws.defaultconfiguration (8490) [02/06/16 17:18:51] [2] [Database] In crash handler for config com.progress.juniper.admin.MProservJuniper@169360f . (8486) [02/06/16 17:18:51] [1] [Database] Configuration is exiting: l_idx40_pws.defaultconfiguration (7394) I've found http://knowledgebase.progress.com/articles/Article/P112852?q=8490&l=en_US&fs=Search&pn=1 but the DataCentre that host the server for them can find no evidence of maintenance around this time and nothing in the VMWare logfiles that's pertinent. Has anyone seen this before? Any pointers for what the cause might be?

Continue reading...