Output file destination when using Citrix

[Chris Kelleher]

We're installing Syteoline 4.02 and have many clients connecting using Citrix.

What parameters should we be setting so that we can control where output files
are created. If we are using std Symix and want to output to file rather than
Printer then the user can key in the full path of a local drive
"C:\Symdata.....".

Custom programs that currently output to the default directory just dissapear
onto the Citrix server never to be seen again.

Suggestions much appreciated.


Kevin Hall
Development Manager
Herman Miller
England


Herman Miller Limited
Registered Office: Lower Bristol Road, Bath BA2 3ER England - Telephone: (+44)
01225 428471 Facsimile: (+44) 01225 315524
Planning and Sales Office: 149 Tottenham Court Road, London W1P 0JA - Telephone:
(+44) 0171 388 7331 Facsimile: (+44) 0171 387 3507
Transport and Distribution: Bath Road, Chippenham SN14 0AT - Telephone: (+44)
01249 657011 Facsimile: (+44) 01249 654942
Registered No 1097772 in England
A subsidiary of Herman Miller Inc.

 

[Chris Kelleher]

Citrix servers typically do not have a drive mapped to C:, it is more
commonly M:. Because the process is running on a different machine than the
client machine only the drive letters mapped on the server are recognized by
SyteLine. Hence, the only way to send output to a drive on a client's
machine would be to map that drive on the Citrix server, not something you
want to do. The alternative is to provide a public network drive that is
mapped on all machines on the network and direct file output to that drive.

 

[Chris Kelleher]

You could also share the M: drive as C$

Drew St. John
Network Analyst
Duralam, Inc.
920-734-6698 Ext. 316
dstjohn@duralam.com

 

[Chris Kelleher]

We set up drive V: directory (user's C as a destination

 

[Chris Kelleher]

On the newer version of Citrix, Citrix does have the c drive and the client
has a drive such as v: When you are logged into Citrix go to my computer,
explore and it will show you C and then V usually has something like this.
Vclient c$). Therefore, to write to a client's hard drive you would
send the file to v:\etc.

 

[Chris Kelleher]

I find the process of writing directly back to the users local drive
exceptionally slow (Citrix over internet / not local network). I find it
far faster to output a file to a directory on the Citrix box then call an
FTP client to send the file back over the net to the user. I find this to
be approx. 50% quicker.


------------
Tom Stratton
IT Manager
-----------------------------------------------
Alloy Products Group - Triten International Ltd
A Division of Triten Corp., Houston, Texas, USA

Tel Direct +44 1226 702323 Fax +44 1226 702314
-----------------------------------------------
tstratton@triten.co.uk www.tritenapg.com

 

[Chris Kelleher]

On metaframe when it is installed is when the decision is made to name drives. Normaly the local drive on metaframe server is not C: this is automaticly mapped to the client when connected. this is one of the differences between Metaframe and just NT terminal server
Ray Goins
Technical Services Consultant
Decision Resources Inc.