Hi,
Looking for some advice on what could cause OE system to hang for a long period.
We had an incident on a customer site where the system stopped responding to any database updates, however we were able to read data from the tramlines using simple queries. The database extents appeared to be fine, BI files also looked normal (Variable extents had not grown). We have a number of databases running on the same server, and it appeared all of the database stopped accepting updates around the same time.
System had been running fine for a number of months and business usage had not increased.
The customer is using PRO2 for replication purposes but their DBA does not think this would have any impact on performance of the system.
Any help would be most welcome.
Kind Regards,
Keith
Looking for some advice on what could cause OE system to hang for a long period.
We had an incident on a customer site where the system stopped responding to any database updates, however we were able to read data from the tramlines using simple queries. The database extents appeared to be fine, BI files also looked normal (Variable extents had not grown). We have a number of databases running on the same server, and it appeared all of the database stopped accepting updates around the same time.
System had been running fine for a number of months and business usage had not increased.
The customer is using PRO2 for replication purposes but their DBA does not think this would have any impact on performance of the system.
Any help would be most welcome.
Kind Regards,
Keith