A
Anoop Premachandran
Guest
Hi Richard, Progress devops team have procedures in place that backs up all data - relational and file data frequently. But Rollbase being a multi tenanted system this backup job does it for all customers as a whole. So although this ensures your data never gets lost, restoring from this would result in longer down time and so is not advised. What we recommend is the feature for backup and restore built within Rollbase which is being referred here. Rollbase allows every customer to periodically backup (self service) their own data and in case of a disaster restore (with devops help) the entire data. For this feature the following restrictions apply - we backup only if your file size is less than 10 MB. However you can mitigate this today by doing a one time move of your file data to your own Amazon Cloud (S3) account and back it up yourself. In next release we are planning following enhancements, we will be increasing the limit from 10 MB to a much higher number (stay tuned for next release notes) and also Rollbase will do the backup for you even when data is put in your own S3 account (if data is less than the new limit). However if you have data more than our newer limits your options are to - Backup yourself by configuring your own S3 account (same option that you have now) - Contact support/sales about how you can increase your storage entitlement. Regards, Anoop
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