Question 4GL Trace File Content Help required

[philippoommen1]

Hi,

Customer reported that when they are using a RF screen some times it behaves wrongly after the user prints the label. I collected the 4GL trace from the client. After each print, it will go back to the parent screen. That is the proper behavior, however, sometimes it goes back to the main menu. I noticed a line in the trace of the customer environment after
[21/03/16@10:35:13.124-0400] P-017704 T-020816 2 4GL PROEVENTS START UI ENTER
control going to the main menu. Not expected behavior
Where while testing in the local environment after
[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS START UI F4
Stay back to the screen itself. It is expected behavior. Anyone can explain START UI ENTER, what does it mean? Will it cause any issue? Or my findings are wrong? Please help.

/* TRACE FROM CUSTOMER - NOT WORKING FINE */
[21/03/15@16:39:54.765-0400] P-017704 T-020816 3 4GL 4GLTRACE Return from PRINT-REP [STC\STC10000.W]
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS End-Trigger "LEAVE OF FILL-IN FILL-IN-XXX"
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS PRGS LEAVE FILL-IN FILL-IN-XXX discarded return no-apply
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS POP LEAVE FILL-IN FILL-IN-XXX STC\STC10000.W
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS End-Trigger "TAB OF FILL-IN FILL-IN-XXXX"
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS POP TAB FILL-IN FILL-IN-SSCC STC\STC10000.W
[21/03/15@16:39:54.765-0400] P-017704 T-020816 3 4GL 4GLTRACE Return from SYSTEM-TRIGGER [menu\menu1.r]
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS End-Trigger "ENTER (RETURN) OF FILL-IN FILL-IN-XXXX"
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS PRGS ENTER (RETURN) FILL-IN FILL-IN-XXXX discarded return no-apply
[21/03/15@16:39:54.765-0400] P-017704 T-020816 2 4GL PROEVENTS POP ENTER (RETURN) FILL-IN FILL-IN-XXXX STC\STC10000.W

[21/03/16@10:35:13.124-0400] P-017704 T-020816 2 4GL PROEVENTS START UI ENTER /* */

[21/03/16@10:35:13.125-0400] P-017704 T-020816 2 4GL PROEVENTS PUSH CHOOSE BUTTON BUTTON-1 menu\menu1.r
[21/03/16@10:35:13.125-0400] P-017704 T-020816 2 4GL PROEVENTS POP CHOOSE BUTTON BUTTON-1 menu\menu1.r
[21/03/16@10:35:14.910-0400] P-017704 T-020816 2 4GL PROEVENTS START UI ESC
[21/03/16@10:35:14.910-0400] P-017704 T-020816 2 4GL PROEVENTS PUSH ESC (END-ERROR) BUTTON BUTTON-1 menu\menu1.r
[21/03/16@10:35:14.910-0400] P-017704 T-020816 2 4GL PROEVENTS Begin-Trigger "ESC (END-ERROR) OF BUTTON BUTTON-1" menu\menu1.r
[21/03/16@10:35:14.910-0400] P-017704 T-020816 2 4GL PROEVENTS APPLY CLOSE PROCEDURE Handle:1001 (USER-INTERFACE-TRIGGER menu\menu1.r @ 806)
[21/03/16@10:35:14.910-0400] P-017704 T-020816 2 4GL PROEVENTS PUSH CLOSE PROCEDURE Handle:1001 menu\menu1.r
[21/03/16@10:35:14.910-0400] P-017704 T-020816 2 4GL PROEVENTS Begin-Trigger "CLOSE OF PROCEDURE " Handle:1001menu\menu1.r
[21/03/16@10:35:14.910-0400] P-017704 T-020816 2 4GL 4GLTRACE Run QUESTION-MESS in CHARACTER\CNTL\CNTLUTL0003.P "Are you sure you want to Exit?" [USER-INTERFACE-TRIGGER - menu\menu1.r @ 788]

==========================================================================================================================================================================================

/* TRACE FROM LOCAL - WORKING FINE */
[21/01/25@16:06:57.835+2300] P-021432 T-022796 3 4GL 4GLTRACE Return from PRINT-REP [STC\STC10000.W]
[21/01/25@16:06:57.835+2300] P-021432 T-022796 2 4GL PROEVENTS End-Trigger "LEAVE OF FILL-IN FILL-IN-XXX"
[21/01/25@16:06:57.835+2300] P-021432 T-022796 2 4GL PROEVENTS PRGS LEAVE FILL-IN FILL-IN-XXX discarded return no-apply
[21/01/25@16:06:57.835+2300] P-021432 T-022796 2 4GL PROEVENTS POP LEAVE FILL-IN FILL-IN-XXX STC\STC10000.W
[21/01/25@16:06:57.836+2300] P-021432 T-022796 2 4GL PROEVENTS End-Trigger "TAB OF FILL-IN FILL-IN-XXXX"
[21/01/25@16:06:57.836+2300] P-021432 T-022796 2 4GL PROEVENTS POP TAB FILL-IN FILL-IN-SSCC STC\STC10000.W
[21/01/25@16:06:57.836+2300] P-021432 T-022796 3 4GL 4GLTRACE Return from SYSTEM-TRIGGER [menu\menu1.r]
[21/01/25@16:06:57.836+2300] P-021432 T-022796 2 4GL PROEVENTS End-Trigger "ENTER (RETURN) OF FILL-IN FILL-IN-XXXX"
[21/01/25@16:06:57.836+2300] P-021432 T-022796 2 4GL PROEVENTS PRGS ENTER (RETURN) FILL-IN FILL-IN-XXXX discarded return no-apply
[21/01/25@16:06:57.836+2300] P-021432 T-022796 2 4GL PROEVENTS POP ENTER (RETURN) FILL-IN FILL-IN-XXXX STC\STC10000.W

[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS START UI F4 /* */

[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS PUSH F4 (END-ERROR) FILL-IN FILL-IN-XXXX STC\STC10000.W
[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS PUSH F4 (END-ERROR) DIALOG-BOX DIALOG-FRAME STC\STC10000.W
[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS PRGS F4 (END-ERROR) DIALOG-BOX DIALOG-FRAME discarded
[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS POP F4 (END-ERROR) DIALOG-BOX DIALOG-FRAME STC\STC10000.W
[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS PRGS F4 (END-ERROR) FILL-IN FILL-IN FILL-IN-XXXX discarded
[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL PROEVENTS POP F4 (END-ERROR) FILL-IN FILL-IN FILL-IN-XXXX STC\STC10000.W
[21/01/25@16:11:35.648+2300] P-021432 T-022796 2 4GL 4GLTRACE Run disable_UI [Main Block - STC\STC10000.W @ 633]
[21/01/25@16:11:35.649+2300] P-021432 T-022796 3 4GL 4GLTRACE Return from disable_UI [STC\STC10000.W]
[21/01/25@16:11:35.649+2300] P-021432 T-022796 3 4GL 4GLTRACE Return from Main Block [STC\STC10000.W]
[21/01/25@16:11:35.649+2300] P-021432 T-022796 2 4GL PROEVENTS APPLY ENTRY BUTTON BUTTON-2 (USER-INTERFACE-TRIGGER MENU\MENU2.W @ 456)

Thanks
-Philip-