Receiving error message in log from an app vendor's package (hundreds of modules). Error message as useful as a chocolate teapot from a diagnostic point of view. App vendor similar - Problem logged in March but no joy.
So...trying another way. Want to find the module responsible so can...
Background - Monitoring vst by our expert highlighted one table with 1.8 Bn (US) requests in 1 hour. Request/actual DB read ratio around 161k:1
App vendor had been investigating, 'added some indexes to a table' something about a trigger and throughput increased 30 (yes 30) fold. Offending table...
Thanks guys
I was of same view - poor code and increase to 100k to get out of problem short term. I'm an out of retirement oldie from V7 days so my street cred this supplier lower than a snakes belly. Great to get conf that I'm not losing the plot!
Casper - IMO?
Site: New Dell Server 16 procs, SAN, Windows and Vmware. Progress V9.1D (sorry!) with 4 dedicated procs, 4Gb physical memory (6Gb virtual)
Software house app running core business – c. 100 on line users. Also have up to 5 users who can fire bulk data/updates into app (using vendor programs)...
Hi Tom
Thanks for prompt response.
Will need to get the params to you tomorrow. I am 150 miles away from client site and may need to get them from supplier - we do have some R&D stats from Promon though.
Re triggers in data dictionary, sorry but my lack of knowledge immedately exposed...
My background : Progress V8 (and before)/ Unix. Some DBA knowledge. Ancient IT guy brought out of (happy) retirement to help a company with performance problems with new app. Being told all sorts of conflicting things by suppliers.
Site : New Dell Server 16 procs (4 dedicated to Progress...
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