I have a user trying to log into our Citrix web portal from home - he is getting the following error:
WFICA32 caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7cf0a.
Registers:
EAX=bff7b6cc CS=017f EIP=bff7cf0a EFLGS=00010246
EBX=8177bf78 SS=0187 ESP=006ceba0 EBP=00000000
ECX=000000eb DS=0187 ESI=817c8b84 FS=451f
EDX=bffc9490 ES=0187 EDI=00000050 GS=45de
Bytes at CS:EIP:
c6 00 00 83 f9 01 72 0f 83 f9 03 76 12 83 f9 05
Stack dump:
bffa5f69 bff7b6cc c17c9390 8177bf78 bff7b6cc 8177bf78 817c8bc4 bff7dcb6 8177bf78 00000000 00000050 00000000 817c8b84 bff7e16e 817c8b84 00000050
We've had him uninstall and reinstall his client w/o any effect. Does anyone have any idea what this error means or how to fix it?
Thanks!
WFICA32 caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7cf0a.
Registers:
EAX=bff7b6cc CS=017f EIP=bff7cf0a EFLGS=00010246
EBX=8177bf78 SS=0187 ESP=006ceba0 EBP=00000000
ECX=000000eb DS=0187 ESI=817c8b84 FS=451f
EDX=bffc9490 ES=0187 EDI=00000050 GS=45de
Bytes at CS:EIP:
c6 00 00 83 f9 01 72 0f 83 f9 03 76 12 83 f9 05
Stack dump:
bffa5f69 bff7b6cc c17c9390 8177bf78 bff7b6cc 8177bf78 817c8bc4 bff7dcb6 8177bf78 00000000 00000050 00000000 817c8b84 bff7e16e 817c8b84 00000050
We've had him uninstall and reinstall his client w/o any effect. Does anyone have any idea what this error means or how to fix it?
Thanks!