Production Issue Need Urgent Help

Mike

Moderator
Dear Tom,

Please help me out very urgent issue.

Progress Version= 9.1D
OS version=7.1

The Webspeed broker unable to start :-(

i checked broker log and server .log file getting this errorupload_2017-1-23_18-26-32.png


upload_2017-1-23_18-26-55.png


i checked broker log and server .log file getting this error

main>(Jan 23, 2017 18:18:36:132) /appln/prog91d/wrk/mfgprod.broker.log opened.
main>(Jan 23, 2017 18:18:36:157) ubroker version: v91D (23-Apr-04) (8038)
L-8097>(Jan 23, 2017 18:18:36:216) Started listener thread: L-8097 (8043)
L-8097>Starting 3 server threads ... (8053)
S-0001>(Jan 23, 2017 18:18:36:232) Started server thread: S-0001. (8101)
S-0002>(Jan 23, 2017 18:18:36:334) Started server thread: S-0002. (8101)
S-0003>(Jan 23, 2017 18:18:36:435) Started server thread: S-0003. (8101)
S-0001>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50740 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 1 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0002>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50741 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 2 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0003>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50747 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 3 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0002>(Jan 23, 2017 18:20:07:575) Timeout while listening for server : java.net.SocketTimeoutException: Accept timed out
S-0002>(Jan 23, 2017 18:20:07:576) ERROR: cannot start server. (8100)
S-0003>(Jan 23, 2017 18:20:08:580) Timeout while listening for server : java.net.SocketTimeoutException: Accept timed out
S-0003>(Jan 23, 2017 18:20:08:581) ERROR: cannot start server. (8100)
L-8097>(Jan 23, 2017 18:20:08:606) Exception unbinding broker (not bound) : mfgprod (8525)
main>(Jan 23, 2017 18:20:09:612) ubroker v91D (23-Apr-04) done. (8041)
main>(Jan 23, 2017 18:20:09:613) Log Closed
/appln/prog91d/wrk>


Please do needful its a Production issue.

Business impacting.


with regards
Mike :-(
 

TomBascom

Curmudgeon
Perhaps you ought to consider having a support contract with someone?

As I recall -- the last time you had an issue like this we spent a few days dragging the details out of you and it ultimately turned out that the host name was wrong.

I seem to recall that it ended up that it was spelled differently in /etc/hosts
 

Rob Fitzpatrick

ProgressTalk.com Sponsor
WebSpeed Agent fails to start staying in 'STARTING' status
Trying to start webspeed agents fails with error(6396)
WTA: npp_enable_connections() failed with error number: -12. (6396)

Knowledge Article
 

Mike

Moderator
Dear Rob ,

Thank you for your suggestion , but why this java error:-
any idea:-
main>(Jan 23, 2017 18:18:36:132) /appln/prog91d/wrk/mfgprod.broker.log opened.
main>(Jan 23, 2017 18:18:36:157) ubroker version: v91D (23-Apr-04) (8038)
L-8097>(Jan 23, 2017 18:18:36:216) Started listener thread: L-8097 (8043)
L-8097>Starting 3 server threads ... (8053)
S-0001>(Jan 23, 2017 18:18:36:232) Started server thread: S-0001. (8101)
S-0002>(Jan 23, 2017 18:18:36:334) Started server thread: S-0002. (8101)
S-0003>(Jan 23, 2017 18:18:36:435) Started server thread: S-0003. (8101)
S-0001>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50740 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 1 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0002>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50741 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 2 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0003>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50747 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 3 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0002>(Jan 23, 2017 18:20:07:575) Timeout while listening for server : java.net.SocketTimeoutException: Accept timed out
S-0002>(Jan 23, 2017 18:20:07:576) ERROR: cannot start server. (8100)
S-0003>(Jan 23, 2017 18:20:08:580) Timeout while listening for server : java.net.SocketTimeoutException: Accept timed out
S-0003>(Jan 23, 2017 18:20:08:581) ERROR: cannot start server. (8100)
L-8097>(Jan 23, 2017 18:20:08:606) Exception unbinding broker (not bound) : mfgprod (8525)
main>(Jan 23, 2017 18:20:09:612) ubroker v91D (23-Apr-04) done. (8041)
main>(Jan 23, 2017 18:20:09:613) Log Closed
/appln/prog91d/wrk>
 

Mike

Moderator
Dear Tom ,

Thank you for your suggestion , but why this java error:-
any idea:-
main>(Jan 23, 2017 18:18:36:132) /appln/prog91d/wrk/mfgprod.broker.log opened.
main>(Jan 23, 2017 18:18:36:157) ubroker version: v91D (23-Apr-04) (8038)
L-8097>(Jan 23, 2017 18:18:36:216) Started listener thread: L-8097 (8043)
L-8097>Starting 3 server threads ... (8053)
S-0001>(Jan 23, 2017 18:18:36:232) Started server thread: S-0001. (8101)
S-0002>(Jan 23, 2017 18:18:36:334) Started server thread: S-0002. (8101)
S-0003>(Jan 23, 2017 18:18:36:435) Started server thread: S-0003. (8101)
S-0001>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50740 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 1 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0002>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50741 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 2 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0003>Started server: /appln/prog91d/dlc/bin/jvmStart /appln/prog91d/dlc/bin/_progres -ubpid 12058650 -web -wtbhostname 156.5.238.69 -wtbport 50747 -wtaminport 3202 -wtamaxport 3502 -wtbname mfgprod -wtainstance 3 -ubpropfile /appln/prog91d/dlc/properties/ubroker.properties -logname mfgprod -p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP (8108)
S-0002>(Jan 23, 2017 18:20:07:575) Timeout while listening for server : java.net.SocketTimeoutException: Accept timed out
S-0002>(Jan 23, 2017 18:20:07:576) ERROR: cannot start server. (8100)
S-0003>(Jan 23, 2017 18:20:08:580) Timeout while listening for server : java.net.SocketTimeoutException: Accept timed out
S-0003>(Jan 23, 2017 18:20:08:581) ERROR: cannot start server. (8100)
L-8097>(Jan 23, 2017 18:20:08:606) Exception unbinding broker (not bound) : mfgprod (8525)
main>(Jan 23, 2017 18:20:09:612) ubroker v91D (23-Apr-04) done. (8041)
main>(Jan 23, 2017 18:20:09:613) Log Closed
 

Rob Fitzpatrick

ProgressTalk.com Sponsor
The knowledgebase article I linked to describes your exact error message, why it happens, and what to do about it.
 

Mike

Moderator
Dear Rob ,

########### ADDED FOR AVIANCE ###########################
[UBroker.WS.mfgprod]
appserviceNameList=mfgprod
brokerLogFile=$WRKDIR/mfgprod.broker.log
controllingNameServer=NS1
description=A sample WebSpeed Transaction Server
environment=mfgprod
fileUploadDirectory=
groupName=
initialSrvrInstance=3
minSrvrInstance=1
maxSrvrInstance=8
priorityWeight=10
autoStart=1
portNumber=8097
PROPATH=/appln/mfgproeb91c:/appln/mfgproeb91c/us/xrc:/appln/mfgproeb91c/us:/appln/mfgproeb91c/conv/dmpprocs:/appln/mfgproeb91c/xmfgusrc:/appln/mfgproeb91c/us/bbi:/a
ppln/hlnportal/irisnet:/appln/hlnportal/irisnet/online
srvrLogFiLe=$WRKDIR/mfgprod.server.log
srvrAppMode=Production
srvrstartupParam=-p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP
userName=
uuid=a2190968b73ada0e:31a15b27:116904c392d:-8000

[Environment.mfgprod]


So where i need to add srvrMaxPort=
srvrMinPort=
 

Mike

Moderator
Dear Rob ,

########### ADDED FOR AVIANCE ###########################
[UBroker.WS.mfgprod]
appserviceNameList=mfgprod
brokerLogFile=$WRKDIR/mfgprod.broker.log
controllingNameServer=NS1
description=A sample WebSpeed Transaction Server
environment=mfgprod
fileUploadDirectory=
groupName=
initialSrvrInstance=3
minSrvrInstance=1
maxSrvrInstance=8
priorityWeight=10
autoStart=1
portNumber=8097
PROPATH=/appln/mfgproeb91c:/appln/mfgproeb91c/us/xrc:/appln/mfgproeb91c/us:/appln/mfgproeb91c/conv/dmpprocs:/appln/mfgproeb91c/xmfgusrc:/appln/mfgproeb91c/us/bbi:/a
ppln/hlnportal/irisnet:/appln/hlnportal/irisnet/online
srvrLogFiLe=$WRKDIR/mfgprod.server.log
srvrAppMode=Production
srvrstartupParam=-p web/objects/web-disp.p -weblogerror -db mfgprod -ld qaddb -H aviance -S mfgprod -N TCP -db irisnew -ld newage -H aviance -S irisnet -N TCP
userName=
uuid=a2190968b73ada0e:31a15b27:116904c392d:-8000

[Environment.mfgprod]


So where i need to add srvrMaxPort=
srvrMinPort=
 

Stefan

Well-Known Member
The parent of [UBroker.WS.mfgprod] is [UBroker.WS] - any property which is not provided by the child will use the property of the parent.

The parent of [UBroker.WS] is [UBroker] - from a 9.1D ubroker.properties I happen to have lying around:

Code:
 #
 # Default properties for all unified broker instances
 #
[UBroker]
...
    srvrLogThreshold=0
    srvrMaxPort=3502
    srvrMinPort=3202
    srvrStartupTimeout=3
...
 
Last edited:

TomBascom

Curmudgeon
If the problem is that multiple webspeed brokers are using the same port range then the solution should be to add the parameters to the children -- and for each child to use different ranges.
 

Rob Fitzpatrick

ProgressTalk.com Sponsor
If the problem is that multiple webspeed brokers are using the same port range then the solution should be to add the parameters to the children -- and for each child to use different ranges.
Agreed. Even a single AppServer or WebSpeed instance should use a discrete non-default server port range. Because today's one-and-only broker may well be tomorrow's one-of-many broker. It's simple and it's a best practice. Knowing that, there's no good reason not to do it.
 
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