Error Memory Stomp

Kalan

Member
The application works fine with other users - same code/OE & OS version.
An issue occurs only on specific systems. System crashes with the following error.

System Error when running event dispatcher Exception code: C0000005 ACCESS_VIOLATION
Fault address: 6B£B61A4 01:001A51A4 C:progress|DLCV116\bin\prow32.dll Protrace generated
- Occurs when closing child window and control moves back to the parent window. I assume system might loosing the calling screen handle address on memory.

OE11.6-32 bit Patch 3 and Windows 8.1 64 bit. Not sure whether I need to reinstall OE or any other solution to resolve this? Could someone pls suggest on this? - Thanks.
 

Rob Fitzpatrick

ProgressTalk.com Sponsor
Have you been able to identify differences between the "specific systems" that crash and the others that don't? E.g. group policies, file and directory permissions, account types, OE installation options, anti-virus type/settings, etc.

You could try reinstalling OE and see if that has any effect; it's simple and quick. You could also try again with anti-virus temporarily disabled.

This sounds like a problem where you'll need Tech Support. If you can reproduce this error with debugging symbols installed and give them a dump file, I'd imagine they should be able to track down the problem.
 
Top